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What are the types of rentals you have?

Daily, weekly, monthly and lease

What is the minimum rental period?

The minimum rental period is 24 Hours. Half day rent is charged for the first 6 hours. Full day rent is applied if the time exceeds 6 Hours.

Can a client drive with International license?

Yes, if he/she is having visit visa. The renter cannot drive on an international driving license if he / she has a residence visa.

UAE resident visa holder is not entitled to drive with an international driving license?

No

What is the minimum age limit for driving small and medium class cars?

Drivers must be above 23 years of age.?

How old should be the driving license of a client?

Must have held driving license for over one year.

What is the minimum age limit for driving Large & Luxury Cars?

Drivers must be above 25 years of age

What is Excess Insurance Charges

In case of an accident by own mistake, which is not covered by CDW, the lessee is liable for the excess insurance charge as below   

  • 1000/- for Small & Medium Cars.
  • 1500/- for Large Cars.
  • 2000/- for Luxury & 4 Wheel Drives
  • 2500/- Commercial Vehicles.
What shall be done in case of an Accident / Damage to the vehicle?

 The following procedures must be observed –

  • Call the Traffic Police immediately.
  • Contact any of our nearest branches for assistance and advice.
  • Obtain Police Report for insurance and repairs.

If covered by CDW immediate replacement will be provided without any payment, only if the accident is supported by a Police Report. All the claims are subject to acceptance by the Insurance Company.

Will there be any collection or delivery charges?

 Yes. Delivery and collection shall be applicable according to the locations.

What if there are any traffic violations on rented vehicles?

Any traffic fines incurred to be cleared within 1 working day of intimation, failing to which will incur a service charge of AED 25 or 10 % whichever is higher

What is your standard salik rates?

Salik toll fee crossing will be charged with AED 1 as service charge.